​1. About Us​

This website is operated by The Forgotten Paranormal

Contact email: theforgottenparanormal243@gmail.com

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2. Acceptance of These Terms​

By accessing or using our website, purchasing a subscription, or buying merchandise, you agree to be bound by these Terms & Conditions. If you do not agree, you must not use our website or services.

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3. Eligibility​

You must be at least 18 years old to purchase a subscription or merchandise from our website.

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4. Account Registration​

You may be required to create an account to access certain services.

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You are responsible for:

• Maintaining the confidentiality of your login details

• Ensuring all information provided is accurate

• All activity carried out under your account

 

We reserve the right to suspend or terminate accounts that breach these Terms.

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5. Subscriptions (Digital Content)​

5.1 Subscription Details

• Subscriptions provide access to exclusive digital content

• Subscriptions are billed on a monthly recurring basis

• Payment is taken automatically unless cancelled

 

5.2 Auto-Renewal​

By purchasing a subscription, you consent to automatic renewal.

You may cancel at any time via your account settings.

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Cancellation will take effect at the end of the current billing period.

 

5.3 Price Changes​

We may change subscription pricing, but you will be notified in advance and may cancel before the new price applies.

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6. Right to Cancel – Digital Content​

Under the Consumer Contracts Regulations 2013, you normally have a 14-day cooling-off period.

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However, by purchasing a subscription and accessing digital content immediately, you expressly agree that:

• Delivery of digital content begins immediately

• You waive your right to cancel once access has started

 

This does not affect your rights if the content is faulty or misdescribed.

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7. Digital Content Standards​

Under the Consumer Rights Act 2015, digital content must be:

• Of satisfactory quality

• Fit for purpose

• As described

 

If our digital content is faulty, you are entitled to a repair, replacement, or refund where applicable.

 

8. Merchandise Sales​

8.1 Product Information​

We make reasonable efforts to ensure product descriptions and images are accurate. Colours may vary depending on your device.

 

All products are subject to availability.

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8.2 Pricing & Payment​

• Prices are displayed in GBP (£)

• Shipping costs are shown at checkout

 

9. Delivery​

We aim to dispatch orders within 1-3 working days. Delivery times are estimates only.

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We are not responsible for delays caused by third-party delivery services or circumstances beyond our control.

 

10. Right to Cancel – Merchandise​

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.

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To exercise this right:

• Notify us in writing within 14 days

• Return the goods within a further 14 days

• Items must be unused and in original packaging

 

You are responsible for return postage unless the item is faulty.

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11. Faulty or Incorrect Goods​

Under the Consumer Rights Act 2015, goods must be:

• Of satisfactory quality

• Fit for purpose

• As described

 

If goods are faulty or incorrect, you are entitled to a refund, repair, or replacement. We will cover return postage in these cases.

 

12. Intellectual Property​

All content on this website (including videos, text, images, logos, and branding) is owned by or licensed to The Forgotten Paranormal. 

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You may not copy, reproduce, distribute, or resell any content without prior written permission.

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13. Prohibited Use​

You must not:

• Share or resell subscription content

• Use the website unlawfully or fraudulently

• Attempt to disrupt or damage the website

• Harass or abuse other users

 

14. Disclaimer​

Our website and services are provided “as is” and “as available”.

We do not guarantee uninterrupted or error-free access.

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Nothing in these Terms limits your statutory rights under UK law.

 

15. Limitation of Liability​

To the fullest extent permitted by law, we are not liable for:

• Loss of profits

• Loss of data

• Indirect or consequential losses

 

This does not exclude liability for death or personal injury caused by negligence, fraud, or any matter that cannot be excluded under UK law.

 

16. Termination​

We reserve the right to suspend or terminate access to our services if you breach these Terms.

 

17. Changes to These Terms​

We may update these Terms from time to time. The latest version will always be available on this page.

 

18. Governing Law​

These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.